Are you experiencing frustration with your iPhone 12 constantly displaying the “Call Failed” message? You’re not alone. This issue can be caused by a variety of factors, ranging from network problems to software glitches. In this article, we’ll delve into the possible reasons behind this issue and provide you with step-by-step solutions to resolve it.
Understanding the “Call Failed” Error
The “Call Failed” error on your iPhone 12 can occur due to various reasons, including:
Network-Related Issues
- Poor network coverage: If you’re in an area with weak or no network coverage, your calls may not connect, resulting in the “Call Failed” error.
- Network congestion: High network traffic in your area can cause calls to drop or fail to connect.
- Outdated or incorrect network settings: If your network settings are not up-to-date or are incorrect, it can lead to call failures.
Software-Related Issues
- iOS bugs or glitches: Software bugs or glitches can cause the “Call Failed” error on your iPhone 12.
- Conflicting apps: Some apps may interfere with your phone’s ability to make calls, leading to the “Call Failed” error.
- Corrupted phone data: Corrupted phone data can cause issues with your phone’s ability to make calls.
Hardware-Related Issues
- Damaged or faulty antenna: A damaged or faulty antenna can affect your phone’s ability to connect to the network, leading to call failures.
- Water damage: Water damage can cause issues with your phone’s hardware, including the antenna, leading to call failures.
Troubleshooting Steps to Resolve the “Call Failed” Error
Before we dive into the solutions, let’s go through some troubleshooting steps to help you identify and potentially resolve the issue:
Basic Troubleshooting Steps
- Restart your iPhone: Sometimes, a simple restart can resolve the issue. Press and hold the Sleep/Wake button until the “Slide to Power Off” option appears. Slide to power off, then press and hold the Sleep/Wake button again until the Apple logo appears.
- Check your network coverage: Ensure you have a stable network connection. Check your network coverage by looking for the signal strength indicator in the top right corner of your screen.
- Check for iOS updates: Ensure your iPhone 12 is running the latest version of iOS. Go to Settings > General > Software Update to check for updates.
Advanced Troubleshooting Steps
- Reset network settings: Go to Settings > General > Reset > Reset Network Settings. This will reset your network settings to their default values.
- Disable and re-enable cellular data: Go to Settings > Cellular/Mobile Data and toggle off Cellular/Mobile Data. Wait for 10 seconds, then toggle it back on.
- Check for conflicting apps: Try closing all apps and then making a call to see if the issue persists. If it does, try uninstalling recently installed apps to see if they’re causing the issue.
Solutions to Resolve the “Call Failed” Error
If the troubleshooting steps above don’t resolve the issue, try the following solutions:
Solution 1: Check and Update Your Carrier Settings
- Check your carrier settings: Go to Settings > General > About to check if there are any updates available for your carrier settings.
- Update your carrier settings: If an update is available, tap “Update” to install it.
Solution 2: Reset Your iPhone’s Network Settings to Default
- Reset network settings: Go to Settings > General > Reset > Reset Network Settings. This will reset your network settings to their default values.
- Set up your network settings again: After resetting your network settings, you’ll need to set them up again. Go to Settings > Cellular/Mobile Data and toggle on Cellular/Mobile Data.
Solution 3: Disable and Re-enable Your SIM Card
- Disable your SIM card: Go to Settings > Cellular/Mobile Data and toggle off Cellular/Mobile Data. Wait for 10 seconds, then toggle it back on.
- Remove and re-insert your SIM card: If disabling and re-enabling your SIM card doesn’t work, try removing it and re-inserting it. Make sure it’s properly seated and aligned.
Solution 4: Back Up and Restore Your iPhone
- Back up your iPhone: Go to Settings > [your name] > iCloud > iCloud Backup and toggle on iCloud Backup.
- Restore your iPhone: Go to Settings > General > Reset > Erase All Content and Settings. Then, set up your iPhone again and restore it from your backup.
Solution 5: Contact Your Carrier or Apple Support
- Contact your carrier: If none of the above solutions work, contact your carrier to see if there are any issues with your account or network.
- Contact Apple Support: If your carrier can’t resolve the issue, contact Apple Support for further assistance.
Preventing Future “Call Failed” Errors
To prevent future “Call Failed” errors, make sure to:
- Regularly update your iOS: Keep your iPhone 12 up-to-date with the latest version of iOS.
- Check your network coverage: Ensure you have a stable network connection before making calls.
- Avoid using conflicting apps: Be cautious when installing new apps, and avoid using apps that may interfere with your phone’s ability to make calls.
By following the troubleshooting steps and solutions outlined in this article, you should be able to resolve the “Call Failed” error on your iPhone 12. Remember to regularly update your iOS and check your network coverage to prevent future issues.
Why does my iPhone 12 keep saying “Call Failed”?
The “Call Failed” error on your iPhone 12 can be caused by various factors, including poor network coverage, incorrect network settings, or issues with your carrier. It’s also possible that there’s a problem with the person you’re trying to call, such as their phone being out of range or their account being suspended. To troubleshoot the issue, try restarting your iPhone, checking your network signal strength, and ensuring that you have a stable internet connection.
If the problem persists, try resetting your network settings or contacting your carrier to see if there are any outages or issues in your area. You can also try calling a different number to see if the problem is specific to the person you’re trying to reach. By identifying the root cause of the issue, you can take the necessary steps to resolve it and get back to making calls on your iPhone 12.
How do I reset my network settings on my iPhone 12?
To reset your network settings on your iPhone 12, go to the Settings app and select “General.” From there, tap on “Transfer or Reset iPhone” and then select “Reset.” You’ll see a list of options, including “Reset Network Settings.” Tap on this option and enter your passcode to confirm. This will reset your network settings to their default values, which can help resolve issues with your cellular or Wi-Fi connection.
Keep in mind that resetting your network settings will also reset your Wi-Fi passwords and other network-related settings. You’ll need to re-enter your Wi-Fi passwords and set up your network connections again after the reset. However, this can be a useful troubleshooting step if you’re experiencing issues with your iPhone’s network connectivity.
What should I do if my iPhone 12 is not getting a strong enough network signal?
If your iPhone 12 is not getting a strong enough network signal, try moving to a different location to see if the signal strength improves. You can also try restarting your iPhone or switching to a different network mode, such as switching from 4G to 3G or vice versa. Additionally, you can try resetting your network settings or contacting your carrier to see if there are any outages or issues in your area.
It’s also a good idea to check for any physical obstructions that may be blocking your signal, such as buildings or trees. You can also try using a signal booster or a femtocell to improve your network signal strength. These devices can help amplify your signal and provide a stronger connection. By taking these steps, you can help improve your network signal strength and reduce the likelihood of “Call Failed” errors.
Can a software issue cause my iPhone 12 to say “Call Failed”?
Yes, a software issue can cause your iPhone 12 to say “Call Failed.” If your iPhone’s operating system is outdated or corrupted, it can cause problems with your phone’s ability to make calls. Additionally, a software glitch or bug can also cause issues with your phone’s network connectivity, leading to “Call Failed” errors.
To resolve a software-related issue, try restarting your iPhone or updating your operating system to the latest version. You can also try resetting your iPhone to its factory settings, which can help resolve any software-related problems. If the issue persists, you may want to contact Apple support or visit an Apple Store for further assistance.
How do I know if my carrier is experiencing an outage?
To find out if your carrier is experiencing an outage, you can check their website or social media accounts for updates. Many carriers also offer outage maps or status pages that show areas where service is currently unavailable. You can also try contacting your carrier’s customer support to ask about any outages or issues in your area.
Additionally, you can try using a third-party outage reporting website or app to see if other users in your area are experiencing similar issues. These websites and apps can provide real-time information about outages and help you determine if the problem is with your carrier or your iPhone. By checking for outages, you can determine if the issue is with your carrier and wait for them to resolve it.
Can I use a third-party app to troubleshoot my iPhone 12’s “Call Failed” issue?
Yes, there are several third-party apps available that can help you troubleshoot your iPhone 12’s “Call Failed” issue. These apps can provide detailed information about your network signal strength, cellular data usage, and other network-related metrics. Some apps can also help you identify issues with your carrier or network settings.
However, be cautious when using third-party apps, as some may require access to your personal data or may not be compatible with your iPhone. Make sure to read reviews and check the app’s ratings before downloading and using it. Additionally, be aware that some apps may not be able to resolve the issue on their own and may require you to take additional steps to troubleshoot the problem.
What should I do if none of the troubleshooting steps resolve the “Call Failed” issue?
If none of the troubleshooting steps resolve the “Call Failed” issue, it’s possible that there’s a hardware problem with your iPhone 12. In this case, you may want to contact Apple support or visit an Apple Store for further assistance. They can help diagnose the issue and provide repair or replacement options if necessary.
Additionally, you can also try contacting your carrier to see if they can provide any additional assistance or support. They may be able to check their systems to see if there’s an issue with your account or service. By seeking further assistance, you can help resolve the issue and get back to making calls on your iPhone 12.